Each of the 97 bedrooms are comfortably appointed with an en-suite bathroom, hairdryer, freeview television, tea & coffee making facilities, telephone and free wireless broadband internet access.

The King Charles Hotel Fact Sheet

Floor Details:
Floors: 3
Rooms: 97
Bridal Suites: 3
Conference & Banqueting Rooms: 7

Check-in & Check-out:
Check-in: from 15:00
Check-out: by 12:00 (midday)

Check-in & Check- out Policies:

In the interest of security and to prevent fraud, guests may be asked to confirm their identity with a valid photographic ID document.  Guests travelling from outside of the UK must provide a copy of their passport/identity card and details of their next destination which are kept on file for at least 1 year and are made available to police on request.

We reserve the right to refuse entry to persons who cannot provide the required documentation detailed above.

Smoking Policy:

The hotel operates a strictly non-smoking policy.  A cleaning fee will be charged to any guest who chooses ignores our smoking policy.

Credit Cards:
MasterCard, Visa, Visa Debit, Diner’s Club, American Express, Switch, Maestro.

A valid debit or credit card is required at the time of booking and will be authorised 24 hours before check-in for the first night of your stay.  No booking is confirmed unless valid card details have been provided and we reserve the right to cancel any unsecured reservations.

You will be asked to present the same card used to secure your booking on arrival in order to complete your transaction.  Please be aware that it may take 5 to 7 working days for these funds to be released back into your account if you decide to pay by another method on check-in and the hotel will not be responsible for any resulting fees or charges.

Wireless Broadband Internet Access:
Guest room: complimentary
Public Areas: complimentary
Meeting Rooms: complimentary
Guest computer: additional charge
Photocopy and fax facilities: additional charge

Car park for up to 200 cars
Free of charge

Pet Policy:
Pets are allowed subject to prior arrangement

Family Services:
Cots – free of charge (subject to availability)
Children’s menu
Inter-connecting family bedrooms (subject to availability)
Family bedrooms- sleeping up to 2 and 3 children.

Facilities for guests with mobility disabilities:
Ramped entrance to hotel reception
Disabled parking
Lift to all floors
Wheelchair accessible toilet in hotel reception
Bar, restaurant and conference rooms are all wheelchair accessible
24 hour reception assistance

The King Charles Hotel Access Statement

Ironing room
24 hour front desk
Lift servicing all floors

Guest Bedrooms:
97 bedrooms, including three Bridal Suites
Selection of ground floor bedrooms (subject to availability)
All bedrooms with walk-in showers (except Bridal Suites)
Tea & coffee making facilities
Flat screen FreeView television
Direct dial telephone
Free wireless broadband internet access
Room service